Success Stories

This story is a beautiful reminder that aged care is about more than just daily support—it’s about helping people stay connected to the moments that matter most.

Beheshta’s story is a powerful example of how targeted support and personal resilience can open doors to opportunity.

SydWest’s Digital Mentoring program is giving seniors the confidence to navigate the online world — from staying in touch with family to accessing vital services.

Zerlish shares her story of SydWest’s support in connecting with other mothers and finding a job she likes.

Zawmyo’s story of settlement is a testament to the power of perseverance and the impact of community support.

For the past three years, SydWest has teamed up with John Holland and TAFE NSW to help newly arrived migrants and refugees kickstart careers in construction.

Rachael has cerebral palsy and uses a wheelchair for mobility. Rachael completed her participation in Backswing, a program that is designed to help people living with a disability increase their work readiness and employability skills.

When 16-year-old Yaser arrived in Australia last year, he spoke little English and hadn’t been to school in over three years.

Our Community Connection Coordinator (CCC) met John (not his real name) and his brother after receiving a referral from Fairfield Hospital.

Job Seeker Pumalay Mudliar was motivated by, and enjoyed the course, receiving an excellent recommendation from the assessor, which can help him secure employment in the future.

SydWest Multicultural Services wishes to acknowledge and thank all of our dedicated and hardworking volunteers. Together we make a difference in the lives of the clients we serve.

Aged Care Clients Share their Story: Raj & Satya Singh Success Stories While ‘Bowl N Dance’ was a roaring success, social engagement for seniors must be encouraged throughout the year. SydWest operates culture and language-specific social support groups for seniors that help break social isolation through regular social outings, information sessions and group sharing. Raj […]

Client Success: Sarah's Cupcaake Creations Success Stories Sarah Osei has a passion for creating and baking. After finishing a baking course in late 2016, she turned her passion into a small business – Sarah’s Cupcaake Creations – a Women Taking Care of Business success story. Sarah joined one of the SydWest Women Taking Care of Business […]

Accelerator Success – Shaliny's Story Success Stories Shaliny is a great example of the power of the Blacktown Employment Accelerator to successfully accelerate the employment process for both employers and job-seekers. Ann Shaliny Johnson came from Sri Lanka in March 2016. She obtained her diploma in Community Development and Management from Sri Lanka, with strong […]

Client Success Story: Ed Yousef Success Stories Ed Yousef is a young man who arrived from Syria in June 2013 seeking a safe place to live, away from war and destruction and looking to start a new life with better opportunities. Ed is 3rd year at UNSW studying medicine and majoring in pathology. He was […]

SydWest Multicultural Services visits TAFE NSW AMEP Mt Druitt Success Stories SydWest’s community engagement activities continued with a special presentation to the Mt Druitt TAFE students. The Settlement Services team visited classes for students from Arab-speaking countries (including Syria and Iraq), Afghanistan, Iran, Ethiopia, Eritrea and DR Congo to provide information on our services and how […]

Youth Visit to Parliament House – Canberra and civic participation Success Stories SydWest’s Youth Team recently visited Canberra with a group of 26 young people from refugee backgrounds for a trip to both Old and New Parliament House, and a chance to learn about how the Australian Government operates. The Youth group toured the houses […]

Training our Youth to Share their Passion for the World Game Success Stories Football is known as the World Game, with culture being the stem for many individuals, families and communities. On the 19th of July, Football NSW in conjunction with SydWest Multicultural Services organised a community coaching session for newly settled refugees. SydWest’s Youth […]

UniPic Shares Skills with SydWest Multicultural Services Success Stories Soheil Ettehadolhagh arrived in 2015 from Iran after fleeing religious persecution. With the help of SydWest, Soheil has been building a new life for his family in Blacktown and continuing his work as a professional photographer. Soheil has been working with SydWest caseworkers to build his […]