Contact us

However you’d like to reach us, we’re glad to help — and we can talk with you in your language.

For information about any of our services, to ask a question, or just to get in touch, here’s how to reach us. Our team monitors messages during business hours, Monday to Friday, 9am – 4:30pm. If English is your second language, let us know — we speak many of the languages of the communities we serve.

Phone and email

Client/Participant Feedback form

To give us your feedback, provide a compliment or make a complaint, so that we can continually improve our services please use our Client/Participant feedback form

You can refer to our Feedback Policy here
Refer to our Centre Pay Complaints Policy here

Purpose: This platform is used to report comments or suggestions from clients, consumers, and/or participants or their representatives regarding their experiences with our services.

Our Offices

You’re welcome to call or visit any of our offices. For details on parking, access, and which services run from each site, see our office details page.

Blacktown (head office)

Address

Level 2, 125 Main Street
Blacktown NSW 2148

Hours

Monday to Friday, 9am – 4:30pm

Mt Druitt

Address

Level 1, 13 Cleeve Close
Mt Druitt NSW 2770

Entry is on the Dawson Mall side of the building, facing Westfield. Take the lift to Level 1.

Hours

Monday to Friday, 9am – 4:30pm

Penrith

Address

RANSW, Level 2, 606 High Street
Penrith NSW 2750

Hours

By appointment

Croydon

Address

113 Edwin Street North Croydon NSW 2132
PO Box 210, Croydon NSW 2132

Hours

Monday to Friday, 9am – 5pm

North Parramatta

Address

Suite 106/25 Grose Street
North Parramatta NSW 2151

Hours

Monday to Friday, 9am – 4:30pm

North Strathfield

Address

WOTSO North Strathfield
Level 1/5 George Street
North Strathfield NSW 2137

Hours

By appointment

Contact Us

Get in touch with us

Want to refer yourself or someone else to a service? See Refer a client.

Have a compliment, comment, or complaint?
We’d genuinely like to hear it — visit Feedback