Feedback form

Tell us what we’re getting right and where we can do better — a comment, a compliment, or a complaint. We can talk with you in your language.

At SydWest, our clients and families are at the heart of everything we do. We aim to provide quality services and care at all times, and we believe in continuous improvement to make sure that happens in practice. Please feel welcome to have your say — especially if it’s a complaint.

We take all feedback seriously. Our Quality, Risk & Compliance team reviews every matter so we can put the best solution in place going forward.

How to give feedback

You can give feedback verbally, in writing by email, or by mail.

By phone: call our office on (02) 9621 6633 to give feedback verbally.
By email: send your feedback to info@sydwestms.org.au.
By mail: Level 2, 125 Main Street, Blacktown NSW 2148.
Online: click here to use the online feedback form.

You don’t have to give your contact details — feedback can be left anonymously if you prefer.

Your Privacy

Any personal details you share with us are kept confidential and used only to follow up on your feedback. For more on how we handle your information, see our privacy policy.