Are rising energy and water costs causing you stress? Help is at hand for Blacktown residents and small businesses.
SydWest Multicultural Services is pleased to announce that the Energy & Water Ombudsman NSW (EWON) will be visiting our Blacktown office on the last Friday of each month to provide free, expert assistance with energy and water issues.
What Support is Available?
EWON’s specialist staff will be on hand to help you with:
- Understanding your bills and charges
- Checking your eligibility for energy and water rebates
- Resolving complaints about your energy or water provider
- Negotiating payment plans with retailers
- Organising rebates and concessions
- Providing practical tips to reduce your energy and water usage
Upcoming Sessions
Mark your calendar for these upcoming Help Hub sessions:
- Thursday, 30 January 2026 | 10am – 2pm
- Thursday, 27 February 2026 | 10am – 2pm
- Thursday, 27 March 2026 | 10am – 2pm
What to Bring
To make the most of your appointment, please bring:
- Your concession card (if applicable)
- Copies of your latest energy and water bills
- Any correspondence from your retailers
Book your appointment
Sessions are by appointment only. To secure your spot, call SydWest Multicultural Services on 02 9621 6633. Interpreters are available upon request.
Location: SydWest Multicultural Services, Level 2, 125 Main St, Blacktown
Don’t struggle with bill stress alone – our team and EWON are here to help you find solutions.
More information at https://sydwestms.org.au/wp-content/uploads/2026/01/Help-Hub-A4_poster_V2-EWON.pdf
Published: January 2026